# Quality exceptions to supplier claims

Synthetic business case

Connect inspection defects, returns, blocked stock, supplier quality and financial claim context to review evidence from response to claim.

## Business question

After recurring defects cause returns, does the quality evidence support a supplier-claim review?

## Who it is for

Supplier quality, procurement claims and finance teams

## Business objects

- Inspection defects
- Supplier quality
- Returned stock
- 8D responses
- Claim proposals

## Try the workflow

1. Inspect linked business records — Select sample IL-202606-3001 and inspect inspection defects, supplier quality, returned stock and their linked records.
2. Analyze risk and source evidence — Analyze recurring defects and returns against quality-response and claim source rules.
3. Edit source data and recalculate — Edit the inspection source record and recalculate to compare supplier-claim proposals.
4. Review and track the current response — Review quality and financial evidence, progress approvals and tasks as guided, and inspect claim-related records.

## Adapt to your business

- Link inspection lots, suppliers, returns, defects and claim objects.
- Define loss calculations, responsibility review and claim approval.
- Use existing enterprise roles and resource permissions. This package is a synthetic business example; live SAP connections and updates require separate integration and validation.

## Case package

Version: 0.1.0 · 240 rows · 43 resources · 69687 bytes

Package language: Chinese

SHA256: 9c0f839b80c939d102eb24eab2f30e5c618ab60f43720196b87e7528f65839de

Import checks the required capabilities and your account permissions.

[ZIP](/case-packages/sap-quality-to-claim-demo/0.1.0/case.zip)

[Import guide](/en/cases/import)

Required capabilities: sap-domain-case-workflow v1

This synthetic case is not a customer success story.